Rosce Jewelers is one of the world’s largest online retailer of fine jewelry, with over 70,000 customers worldwide.
We are looking for exceptional individuals with desire, determination and drive to join our Team. We recognize that our people are our greatest asset, and their commitment to creating a superior customer experience has made us the industry leader.
Begin an exciting career with the leader in the jewelry retail industry!
We Have Been Looking For You!
We are looking for an individual who is ambitious, detail oriented, energetic, creative, and most importantly someone who has a desire to be a part of a small, yet fast growing company! Rosce Jewelers is currently searching for a highly motivated and helpful associate to join our e-commerce family. We offer a creative and friendly environment with plenty of opportunity for advancement. We understand that it is our team members that contribute to our growth and we invite you to help us continue in our success!
What We Value:
Being a motivated and passionate team player. An individual who can take ownership of success and failures. One who is always learning and challenging themselves daily.
Duties and Responsibilities:
Provide prompt and friendly customer support via email and social media channels
Online order fulfillment and shipping
Creating and participating in new product designs
Marketing and promotions of our products
Meet and exceed accuracy and productivity expectations
Communicate with Team Leads and/or Management to correct and prevent customer complaints/issues
Suggest improvements to enhance company communications (i.e. FAQ, Website)
Additional tasks may be assigned
Desired Skills and Experience:
Have an interest in fashion
Punctual and consistent attendance is required
Must be available to work overtime, holidays and weekends as needed
Strong written and verbal communication
Solid problem-solving skills
Customer service oriented and solution focused
Most importantly, we desire to find someone who is creative and can have fun while working with us!
Our HQ is in South San Francisco, California
Available Monday-Friday, weekends and holiday's as needed.